Privacy Notice

Commitment to Your Privacy

We’re wholeheartedly committed to safeguarding your privacy. We have stringent security measures in place to protect your personal data, in full compliance with UK Data Protection legislation.

Data Accessibility

Only our employees and authorized third parties (like payment processors and delivery services) have access to your personal data. Rest assured, we will never sell your personal data or share it with an unauthorized third party without obtaining your explicit consent.

How We Use and Safeguard Your Data

During your interactions with Pizza Union, we may collect various types of information about you for the following purposes:

  • Providing customer service support, including helping you with inquiries via our website or social media
  • Fulfilling our legal obligations and defending our legal rights
  • Compiling reports to understand and enhance our digital and marketing activity

Your data might include your name, email address, telephone numbers, postal address, as well as details of your visits to our restaurants.

Information from Website and Social Media

When you visit our website or interact with us on social media, we may collect additional information such as your IP address.


Like most websites, we use cookies to enhance your browsing experience by remembering your preferences and gathering analytics. For further information, you can delete cookies at any time or set your browser to reject or disable cookies.

Third-Party Services

We use Order Swift for online orders. We simply fulfill the orders you make via their site without retaining any of your personal data, except for your name for collection purposes. You can review Order Swift’s privacy policy here.

Information we collect when you use Wi-Fi in our restaurants

We use a company called Wireless Social to provide Wi-Fi in our restaurants. If you sign up to use the Wi-Fi in our restaurants, the Wireless Social terms and conditions will apply, which are available at

Consent and Your Rights

We only contact you or process your data when we have obtained your explicit consent, which you have the right to withdraw at any time. To withdraw your consent, please contact us using the information at the end of this policy.

Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or to meet legal requirements. Should we no longer require your information, or upon your request, we will securely erase your information.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Registered Office

Pizza Union Limited, 4th Floor, 35 New Bridge Street, London EC4V 6BW

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our data processing practices. We encourage you to review this policy frequently for the latest information on our privacy practices.